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SD Truck Springs sent me the wrong lift kit. I gave them the VIN # and they gave me a couple brands to choose from. I tore down the old suspension and started to install the new leaf springs and they're the wrong ones. So I contacted them and it's been over a week and still no response on how to handle and correct the problem while my truck sits on jack stands. SD Truck springs is unprofessional and obviously doesn't care about customer satisfaction. Please read the many reviews about SD Truck springs before you try them. Many people have had the same unsatisfactory customer service. Good luck!
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Placed order in July for $590 it's November and have yet to redo product or refund which was...
Like many others. Ordered and paid for 2 leaf springs in January 2023. Now we are in November,...
I am sorry to hear you had a less than pleasant experience. We appreciate all feedback as we are looking to grow as a company and consistently get better. I would love to right this situation for you. Please keep in mind that we are not fully staffed on the weekends and the best time to get assistance is Monday-Friday 8-6EST as we have the most representatives on at that time. Give us a call at 877-774-6473 and let the representative know that you are calling in regarding a review response and I will assist you personally!