I ordered a digital counter that was supposed to count up to 1200 rpm but stopped counting a 4 or 5 hundred. Why do you allow these sellers to LIE? Product # ******* order # ******* They want me to take a video and then a photo of counter that stops, anything to make the customer jump through hoops and give up.
Dear Robert K,
So sorry for any inconvenience caused.We already checked the email record and confirmed with related staff, we didn't deal with your case properly, so please accept our sincerely apology.We already asked the related customer staff to contact you again, you could choose refund or resend, please check your mail box and reply us as soon as possible.We promise that we will take the responsibility to solve your problem if the problem was caused by us.If you didn't receive the resend package or refund in the future, please send email to complain@banggood.com, we will hold those who are involved responsible. Thanks for your kindly understanding.
Dear Robert K,
So sorry for any inconvenience caused.We already checked the email record and confirmed with related staff, we didn't deal with your case properly, so please accept our sincerely apology.We already asked the related customer staff to contact you again, you could choose refund or resend, please check your mail box and reply us as soon as possible.We promise that we will take the responsibility to solve your problem if the problem was caused by us.If you didn't receive the resend package or refund in the future, please send email to complain@banggood.com, we will hold those who are involved responsible. Thanks for your kindly understanding.
Best regards,
Banggood Team
Dear Robert K,
So sorry for any inconvenience we caused.We checked the staff well before shipping. The damage might caused during long time delivery.We checked the email record and asked our related customer service to contact you again to give you a reasonable solution. I You could choose resend or refund.We will issue your order as you requested.And please accept our sincerely apology for the mistake.We will take it as a lesson and try our best to improve our service in the future. Thanks for your kindly understanding.
Best regards,
Banggood Team