I went to a store to get my measurements taken, then I went online to order my tuxedo (normal process). I was not only asked to pay an extra $30 for a fast shipping, but for $200+, I got an extra large jacket (I looked ridiculous, it's like wearing XXL when you are a size M), but also my pants were made of a different fabric, not even matching the jacket. On top of that, customer service never returned my email.