After I recovered from Covid in late July, I decided to donate my platelets. After determining that the closest facility was in Princeton, NJ, which was 2 hours away, I made the appointment. Overall the experience went fine. Based on that, I made another appointment to return. They called me the night before to confirm and after driving 2 hours in a major rainstorm, I arrive at the facility only to be told that the machine had not been functioning. I did not receive an excuse as to why I had not been notified, nor did I receive an apology. Based on that, I will not be back!
I find it incredible that in this time of such great need, the only group that can perform this service is that incompetent. Very scary!