Robert B.

Don't waste your time on this company. I ordered some facial wash over a month ago. I was told that it was on back order 2 weeks ago and that it would be shipped this week. It wasn't. I contacted customer care who were just combative and refused to give me a refund or cancel the order. After I hung up with that "customer care" agent, I signed back in and spoke with another agent "Tamara" who said she would submit the order for a "cancel request". No guarantees, just a "request". She also stated that it would be up to them to decide on if there would be a fee to cancel. This place is a joke, save yourself the headache.