- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered hats on Oct. 9, realized they were wrong item, wanted to change to correct item. But, phone was on hold for 20 minutes and finally hung up, tried the chat room, but that was closed... tried phone next day and was on hold for 30 minutes... went to chat, but it was closed and also closed today 10-11-16! Hurricane problems?
Robert hasn’t received any votes.
Robert hasn’t received any thanks yous.
Robert doesn’t have any fans yet.
Robert isn’t following anybody yet.
Empty.
Three orders never was delivered! My grandsons uniform did me in. Others have experienced the...
Hello Robert. Thank you for your feedback! We apologize for any inconvenience regarding trying to reach us to make a change to your order. Since we cannot change the items on your order, we have waived all return fees so you can use the pre-paid return label that came with your items and return the items for a refund. Please let us know if we can be of any further assistance. Sincerely, Karmen