I talked to several different bbb reps and all told me the same thing the red tape makes it legal. Also they give their employees unlimited free bids and those use bots. They will bid thousands of dolars in bids on items selling at $100. Better to stay away. You won't win suing them unless they tell you they don't do the above and you have to have that on record. Then it's fraud and even then good luck with that. Stay away from businesses that don't have the bbb credentials. Good luck