Read some of the reviews and found it kind of puzzling. Everything worked as promised for me. And I won a substantial amount of $ right off. It took a while to actually see it in my bank account, but that wasn't the fault of JetBingo. InstaDebit took forever to set up and Visa stopped taking winnings. JetBingo was fun, profitable for me (at least once) and the people I dealt with there were very helpful.