- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ORDERED THIS BYPASS MODULE FOR MY CHEVY. DONT LET THE AD MISLEAD YOU. IT COMES WITH NO INSTRUCTIONS. YOU HAVE TO GO TO THEIR WEBSITE FOR INSTRUCTIONS. AND MORE THAN LIKEY THEY ARE NOT CORRECT. I WENT BACK N FORTH WITH THEIR SO CALLED TECH SUPPORT FOR 3 DAYS AND NEVER COULD GET THE CORRECT INSTRUCTIONS FOR MY CAR. THEN THIS GUY SENT PHOTOS TELLING ME THAT THIS IS WHATS IN MY CAR. HOWEVER THATS NOT WAS EXISTING IN MY CAR. HE TRIED TO ACT LIKE I DIDNT KNOW WHAT WAS THERE AND WHAT WASNT. I FINALLY SAID $#*! IT. AND STARTED THE RETURN PROCESS. BUY THIS PIECE OF $#*! AT YOUR OWN RISK! CHECK THE COMPATIBILITY LIST CAREFULLY. DONT LET THESE BOZO'S TELL YOU IT WILL WORK ON YOUR CAR. THEY DONT CARE IF IT HELPS YOU OR NOT. THEY'RE JUST TRYING TO SELL YOU SOMETHING YOU MAY NOT ACTUALLY NEED.
*** Check all your plug connections on the steering column, turned out that I had a loose plug connection on the top of the steering column, wedged in a piece of a ziptie to make the plug fit snuggly, and my car started right up. So check all connections.
Products used:
I WAS ABLE TO FIX THE ISSUE WITHOUT USING ANYTHING FROM ANYONE
Rob C.'s review of NewRockies Inc earned 4 Very Helpful votes
Rob hasn’t received any thanks yous.
Rob doesn’t have any fans yet.
Rob isn’t following anybody yet.
Empty.
For the last 10 days I have been trying to get clear instructions on how to hook this thing up....
Modules do not work all the time, and tech support is terrible only can communicate with e-mail...
Rob, again we are sorry the PRO Module did not work for you in your situation. I have reviewed the entirety of your ticket and i agree that returning the PRO Module for a full refund as advertised is your best course of action. Our support comes from the exact schematics and diagrams of parts that General Motors says is in your vehicle. These instructions are linked to at the bottom of every page on our website in the footer, as well as by the list of supported vehicles. If your vehicle is some sort of "one-off", customized, or altered beyond those diagrams, we have no ability to know that or see that. Our support explained what to look for and even went as far as to send you actual pictures of the components in the instructions, but obviously we could not make a connection with what you said was in front of you. We do the best we can in helping customers diagnose and troubleshoot. We have PRO Modules in hundreds of vehicles just like yours with no issues. We'll be looking for your return.