I had to make an account to add items to my cart and when I left the items in my cart, I got two phone calls within an hour looking to "check in on me", and then emails every day and phone calls from my "Account Manager" every other day trying to get me to talk on the phone about their offers and the items in my cart. I decided to buy from a different rep because of shipping time and I cannot believe the hoops ive had to jump through to get my name off the lists of emails and calls