Initially, I thought that their customer service was good. Trouble started when I learned that I couldn't get my listings to automatically go to my webpage. So then, I and my assistant tried to manually input them all. The site was difficult and was like pulling teeth to input data and photos and have the system actually save it. A lot of times the site would just spin it's wheels and never take my data. I cancelled. I took my site down. The system said I'd cancelled, yet they took my money anyway. After a call they still never returned my money. THEY ARE THIEVES! BEWARE!