2.24 out of 5 is appropriate for Disqus.
Level 1 support is made of "Cookie" moderators whose canned response is allow ALL cookies as an answer to most problems.
Level 2 support says they will look into and even try to duplicate the issue but are about as credible as the "cookie moderators" responses… wait, wait, wait and respond with a "can not duplicate" even though you supply them with your userid, authorize them to use it and provide before, during and after problem screen shots.
NOT an additional web resource I would recommend to any web developer. To many issues encountered with different web browsers that Disqus passes off to websites when they control user login and use environments.