R N.

I wish there was a half start as this app/ website does not deserve not even 1 start as rating.

I ordered a few items, been charged, have not received any products, unbale to log in my app, asked in at least 5 emails to have a reset link,... i never received one, customer support representatives don't read properly the issue presented and they give solutions that are not suitable or solutions that of course i have tried already with no luck

I requested a call many times and i called myself again no luck to reach anyone - NO SUPRISE

I wonder who trains these support representatives and what kind of logic are they using when replying to someone as unfortunately to me it seems they are just replying with templates without tacking the real issue.

It has been extremely frustrating and although I asked for refund, no one bothers to reply to that.

I am left with nothing but thoughts on legal action since this company is a joke.