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11/24/20

Along with all the other disgruntled people here, I do not have an account on SCRIBD and yet it is charging me monthly. Customer service is a circular shell game. You cannot officially request a refund if you don't have an account to log into. To reiterate: I don't have an account to log into so a) you shouldn't be charging me and b) it won't let me submit the request to solve the problem without one. Genius money making scheme. Will contact the bank for unauthorized charge and hope enough people have done so that it impacts them.

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Jerry G. – Scribd Rep 11/25/20

Thanks for your comment here and I am sorry to hear about the trouble! Our support agents are available to help everyone, including future or current customers. To get in touch, please submit a ticket via this link https://scr.bi/assist and we'll make sure you're forwarded to the top of our queue so we can help you ASAP.

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