RJ R.

Review of dresslily dot-com

FRAUD ALERT! Don't buy from them! What a nightmareI They should NOT be in business. I ordered a $20 shirt that was supposed to be size Large, since I'm a big guy. When it came in the mail, it was extremely Small. The label on it said Large, but it was Not.
I contacted their customer service by email because there is no phone #, and they said I could get some type of "bonus points," or that I could return the shirt for a "Refund."

I told them I wanted a refund, and I paid the shipping and sent the shirt back in December 2018.

After not hearing from them for 3 months or seeing any refund, I contacted their customer service by email again. They told me that they never received the shirt!

By chance, I happened to save the Receipt with the Tracking number, and I checked and it showed that they did indeed receive the item back at their Rancho Cucamonga, California warehouse and was signed by one of their "agents."

I forwarded the receipt and the Tracking number to them. Now they stated that they did have it! But now they said that they would NOT give me a refund. They said that they would only give me a partial refund of $8 for the $20 shirt because they said that they had paid shipping for it. This was NOT true! I paid for the shipping both times and the last four digits of my credit card # was clearly on the receipt with the tracking number. I was now furious.

I repeatedly told them that I wanted a full refund for the $20 shirt, and they plainly refused. What a Scam.

As of this date, March 29th, 2019, I still have not received a full refund for the $20 shirt. They sent me $8 by PayPal.

I posted this review on here, and it was somehow deleted by Dresslily with a message stating that I was not a true customer and that I was probably lying. So I am posting it again, and this time I will be posting it on numerous other websites online, so other people know their fraudulent business tactics.