I spent hours creating a photobook for my son's 21st and paid for the express delivery option which photobox have chosen to ignore. The book is still in printing status and my son's birthday was yesterday, I would not have ordered from them if there website was honest about lead times.
When I rang customer service on the alleged day of delivery they were insincere and unhelpful.
Look for another company I'm sure they are many, wish I'd done my research.