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I returned from a cruise on the carnival valor on March 19,2024 and was shocked at the charges they put on my debit card. I put $500 cash against my charges while onboard and it is not reflected. I have been trying to contact customer care since I returmed home to no avail. Its amazing how easy it is to contact them before sailing but impossible to contact them post cruise. I am trying to get an itemized statement of my charges and an adjustment for the cash I paid that does not show.
Tip for consumers:
My bill is not correct and I have been unable to contact anyone from the cruise ship to review my charges. I need to speak to someone about over charges on my statement.
Products used:
I sailed the Carnival Valor on March 14 for 4 days.
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Carnival's response will be below my original complaint. Basically, their response is " Please...
Greetings, due to my wife's failing health I am requesting a full refund of $1200, booking # G6PL17.
