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I bought a Fitbit Alta... cost 200.00. I used for a bit more than 1 year and died. I brought my device in Telus, I went to see them because
The watch band separated from the Fiti bit. Explained to staff my problem, She communicated with Fit bit. She told me they where going to send me a new one. I bought a new one for 90.00 and a week later the Fit bit stop working. P went again to Telus. Try to help but fail. They only sell them.
Rita G.'s review of FitBit earned 2 Very Helpful votes
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Hi Rita,
We'd like to help.
If you haven't already done so, we suggest following these charging tips that may help get your Alta up and running again: https://help.fitbit.com/articles/en_US/Help_article/1190.
With regard to the new one that you purchased, please fill us in with more details of the issue so we can further assist.
We'll be waiting for your reply.
Regards,
Fitbit Support