Rita G.

First timer. I ordered 2 items $80 with expedited shipping for $30! One was received correctly. The other was not correct. Email does not work in their system. Every reply is undeliverable. Called customer service. The item I wanted was no longer available, but no one reached out via email or phone to allow me to select a suitable replacement. (Ballet costume is not similar to a Harry Potter hat). I have been on the phone for 20 minutes now with customer service to receive an acceptable replacement and return of the unwanted item. Terrible.
They want proof of purchase in order to publish this review. Purchase number AGP******* should suffice.