I had two absolutely different experiences with Airbnb the first time I used it on a trip to the Catskills. The first Airbnb experience was phenomenal, the owner provided us with more than what was listed and he was not even a super host. However, the 2nd experience was much below average and provided false information about rooms, bathrooms etc and this person was apparently a super host. The property listing still remains the same even after we requested to correct it for future bookings. The owner literally stalked us, and every one of the 9 people on our trip felt he was crazy, who after my review wrote back false allegations which Airbnb refuses to verify. We have all the correspondence and photos to prove everything we wrote. We were accused of leaving the place dirty which doesn't make sense anyway. They charge a hefty cleaning fee and we did NOT leave it dirty. We have photos to prove that.
I'm including here the address of the property which had incorrect information. It claims to have 6 bedrooms and 3 bathrooms but the property has 5 bedrooms and 2 bathrooms and for 3 families. For 9 people it was extremely inconvenient and wrong information. When I asked the host he asked why do 9 people need 2 bathrooms!
The 6th bedroom and 3rd bathroom was in another property a drive away and it wasn't even ready for us.