Can't submit this review unless I rate Borderfree at least 1 star which they do not rate. I placed the order September 3. It shows that it cleared customs on September 14 - today is September 24. The tracking number they gave me indicates that it is being shipped via Intelcom courier company but the tracking number is untraceable. I will NEVER order from LL Bean again as long as they are using this service. Beware!