Hi, I bought a gig on fiverr to design a logo after going through the pain to find the right designer. After a bit of a hoo, ha, he got it right. I decided to let this guy design the next logo and ordered a more expensive gig with source files. This is where the wheels fell off. This guy dragged his feet and suddenly he couldn't design anything. It went past the deadline and I gave him an extension because he needed more time and he will get penalized if the order is not marked as complete. BIG MISTAKE. He is gone with the money and I have no design. Lost time and money. There was a big customer on my side that I lost because I couldn't present my goods.
Never give extensions when the gig is not completed on time. Fiverr's response is to talk to the designer. That didn't help at all because he already had the money and no pressure on him.