Bought a chair set and one of the pieces was defected and did not align properly when I was assembling the chair. I was planning on returning the items but their return policy is probably the worst in the business - they wanted pictures of all the items and shipping labels, packaging (which I did take pics and sent them) it was absurd and you as a are customer basically responsible for all shipping charges. You can't put your customers through this ordeal when a defected item needs to be return. It was my first time ordering furniture from this business - never again.