We had purchased tickets to Cher in Charleston, SC in March of 2020. Covid hit, and all shows cancelled or "postponed" so they say. We called in regards to getting a refund, like so many others. And they refused to help. The advised it's postponed and they will announce new dates. No one is performing in 2020, and we purchased tickets for this show, because it worked for our scheduled, we can't commit to 2021, and its not even a sure thing Cher will come back to Charleston. So many people are hurting now, with out jobs and bills piling up. We just want our money back, so we can put it to good use. I will say, even if they choose to do the right thing - which I doubt they will... WE WILL NEVER USE Viagogo AGAIN! EVER. I will do everything I can to make sure others know about this. This is the time for companies to shine for doing the right things in a time of crisis. Viagogo, you failed.