I sent them 20 small reel Super 8 films to be made into a CD. First I am charged $37.90. A week later I am charged $252.80! For 20 films. Then to top it off 10 days later I am charged another $63.20. I never received prior notice of these charges. Lord knows, if I knew I would be charged $252.80 for this service I'd of had a friend come over with his Camcorder and film them while I run them on the projector and had them send my films back to me. So each film transferred to DVD cost me $17.69 per 3 minute film. I urge everyone to shop around. These fees are exhorbitant. I will never use this company again. Plus I got the old run around email back when I sent them a email telling them I thought there charges were much to high. Never again will I use ScanDigital.