Items tend to be good, for the most part, but I received a burberry polo that appeared to have some discolouration along the front. I do not know where BTR receives it's stock, but I would not be surprised if it was factory seconds or damaged stock.
I attempted to purchase a shirt previously and after paying was told that the item was out of stock and given a $10 credit apology.
The biggest issue with BTR would be their shipping services. Very long wait times and irregular use of carriers.
Its worth checking out for possible good deals, but I would recommend examining your purchases carefully. Could be hit to miss.