Rick M.

I ordered a door on Oct. 1 that the site said was in stock and would ship in 2-3 business days. The next day I received an Email saying that it was out of stock, but they would be getting a shipment in within 3 weeks and it would ship then. Since I already paid, I figured I would wait. After 2 1/2 weeks, I called them to check on the order status. I was told that they got a shipment in, but didn't get enough doors to ship mine out and that another order would be in if I waited another 3 to 4 weeks. When I asked why I was not notified of this new delay, I was told that they don't know how many orders they actually have. When I questioned why the item is listed on their site as "in stock" if they don't actually have it, I was told that they don't have the "man power" to keep the site updated accurately. My other option was to cancel the order and be refunded for the purchase. That's when I was told that it would take 7 to 14 days to get my money back! I feel that this company is using deceptive business practices by advertising products as in stock when they don't actually have them at all. I will never purchase anything from them in the future. I hope that this review may save someone else the aggravation of dealing with this company..