I joined this scam a month ago. I thought the reviews might be disgruntled people or w-e. They are all 100% right! They will not refund, many of the matches are canned same profile with a different picture. Terrible support. I AGREE DO NOT WASTE YOUR TIME, ENERGY OR DREAMS ON THIS SITE. EHARMONY IS A SCAM AND NEEDS TO HAVE A CLASS ACTION LAWSUIT BROUGHT AGAINST THEM!