Rickie T.

2 bike enthusiasts of all types, I would like to show my appreciation to bikesdirect for a warranty issue I had, to a gentleman named Larry, who completely solved my issue in extremely fast Manner. Below is a email which I extended to bikesdirect this day June 7th 2019
Thanks again Larry are bikes direct looking for a prosperous years of riding with your awesome bikes.

To whom it may concern
On the warranty issue 4 our phantom we thank you from the bottom of our heart for all you have done for us, we appreciate your workmanship, your appreciation for downtime. And allowing myself to trust in something by faith as bike direct stands behind their products.