They lost my order almost a month ago and I've been trying to get a hold of customer service ever since. Customer service doesn't answer my many many emails, doesn't pick up the phone, doens't respond to facebook or instagram messages, doesn't respond to the messages I leave on their own contact page. I paid 80 dollars for my order and they just don't care.
Tip for consumers: DONT USE BORDERFREE
Products used: I ended up using nothing, since nothing ever arrived!