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I canceled my reservation 15 days in advance which according to the owners policy would've qualified me for a full refund instead he gave me half my money back and kept $250. I also paid for the cancellation insurance and hobo way claims they don't see that I paid for it even though I paid the extra $35 And they are not doing anything to assist the refund or give me direct access to the owner that ripped me off. I hate this company. They've stonewalled and evaded.
Rick C.'s review of HomeAway earned 4 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
