These people are rogues.
I had a car delivered on behalf of BMW Assist whilst my car was in for a repair.
After being delivered in the dark at 9pm the car sat on my drive for 4 days and was drive just 22 miles back to the BMW dealer, according to Enterprise I caused damage to the bonnet, also damage to an O/S & N/S tyre.
I drive circa 25,000-30,000 miles per year and have yet to cause damage to tyres as accused by Enterprise.
I took photos of the car on the morning after delivery and on return to BMW but apparently my photos of the existing damage are not good enough. Hence I'm now £250 out of pocket
Come on Watchdog/Rogue Traders these scammers need investigating... All the review sites can't be wrong,