Rich L.

I was using Mail.com for work purposes and was all of a sudden not given access to my account nor can I speak to anyone. The email I received when questioned why was that there was a security breach on my account. Like other servers, the only security breached is my own as they now have all my work files that I can no longer access and hindering my business! If I could give them less than 1 star I would. Completely unethical the way they operate. DO NOT TRUST THIS SERVICE!

Dear Rich,

As we mentioned before, the decision was made by our security department and it was decided that the account in question will remain blocked, please note that the creation of accounts with suspicious names such as anonymous or some similarity are considered as a spam accounts. We do not have further information we can provide to you. Also note that they reserves the right to share further details of its decision.

We understand this is not a satisfactory answer but we ask for your understanding that this is the only answer we will give you.

Best regards,
mail.com Support Team