As I see that just about everyone is having the same problem. As I received my Antenna 2/16/2021 short part & didn't work I returned they received 0n 3/01/2021 have been calling/e-mailing all numbers for 30 days with NO REPLYS or Refund/plus return shipping $21.00. I think that everyone that this has happen to should fill a complaint with the Attorney General of Texas & FTC. As they have been doing this for years. After you buy from them they will BLOCK your number & Name. I have tried on 2 phone with NO REPLYS.