I ordered a neckpillow from this company since they said they were an "official neckpillow retailer" & based in the united states. What I got was a cheep knockoff from china labeled as a "travel pillow " measuring about 1/ the size of the official neckpillow. Now to get a refund after fileing a dispute through PayPal im told I must return tob china addresd with proof & tracking data. The pillow cost $39.75 & the cost to ship it to china is between $81 & $115. This company is a fraud & makes it impossible to return for the refund.