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Richard R.

Contributor Level

Total Points
80

1 Review by Richard

  • Rocket Lawyer

2/19/19
Verified purchase

(1)Your format allows you to choose specific child custody areas, such as signing school absence, signing field trips, etc. but when you get to the letter itself all this is blank. (2) I was doing the letter for my brother, and it kept putting my name on the form. Eventually I just printed the letter after purchasing it for $40. And re typed in on my own word processor. This isn't what I had purchased for $40. Never again, Please remove me from your site.

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Rocket L. – Rocket Lawyer Rep

Hey Richard,

We greatly apologize that you had some technical difficulties, it sounds like this may have been an issue with the browser/device that was being used to create the document, but that isn't for sure since we don't know the exact details of your matter. It looks like you had just purchased the one legal document, therefore, you're not in any kind of membership at all. As a courtesy, a refund has been issued and a refund email has been sent out to you for your records. We'd love to hear more about your situation that you were experiencing, so please respond to the email with the information we asked for. Again, we're sorry for this situation!

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