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Richard P.

Phoenix, AZ, USA

Contributor Level

Total Points
80

1 Review by Richard

  • CenturyLink.net

3/7/23

I've been a customer of centurylink.net for 15 years and they were never all that great but they were tolerable. I run Linux with a Firefox browser and have no problems with any other website. Recently Centurylink completed an "upgrade" to their site and now you can't get to their home page by entering centurylink.net in the browser search bar as before. That means you can't use email either since you must access it from their home page. Entering the URL results in their servers throwing up a BLANK HOME PAGE! And of course - reporting this issue doesn't work because Centurylink just blames the customer for the problem - you know, "it's your browser - download a new one, or you need to download a new operating system - we don't support yours, or we can't see any problem - are you sure you are typing the URL properly - and so on. AVOID CENTURYLINK! TERRIBLE COMPANY! As for me, I'm changing to a new ISP.

Tip for consumers:
Avoid this company - terrible service.

Products used:
Centurylink website & email

Service
Value
Quality

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