I had ordered the KN95 mask on 02 Jan 2021, I just received the mask today, 16 Jan 2021. I do realize that the mail system has been overwhelmed due to the election & Christmas. The item was mailed out 05 Jan 2021. EEvacuum Store did get in contact with me & ask if I had received my mask. I have always received great service & products from them. I do highly recommend them.