Tried on a slipper, didn't fit so started to try on another when a clerk came by and said "Don't try that on, it's unsanitary". She said I must buy first and return for refund if it doesn't fit. Wow! So I drove over to Kohl's and REI where I could try on several pairs until finally found what I wanted. No wonder Bed Bath and Beyond is going broke. Won't give them any business in the future!