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Still unsure about site. Product info is very little with no seller info or a way to dispute the sell. My last experience has been OK. But its a long wait time for deliveries and hard to track.
Richard J.'s review of Tophatter earned 4 Very Helpful votes
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Tophatter was the biggest rip off company selling fake items falsely advertising them as real....
Hi Richard,
Thank you for sharing your experience.
To review an item, click the picture to view the full description. Here you will see all the details the seller has provided including condition, material, shipping cost, and available colors and/or sizes where applicable. If an item description is missing information, please report this listing by using "report this item."
If for any reason you’re not completely satisfied, please request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. Please refer to our FAQ How do I request a return? Here: https://help.en.tophatter.com/article/65-return
Shoppers also have the option to rate their delivered items. Rating items is vital because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons, we encourage you to evaluate the products you have purchased, although doing so is not required.
If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.
Respectfully,
Angelique