Richard I.

I ordered six engine coils with two day shipping.
Rock Auto charge of $247.73 went through my Visa, but I wasn't sent a confirmation for the part.
I must have tried twenty time online to find out yet I wasn't sent any info other than it was charged.

They have no customer service and I called anyways to see if I could cancel the order. This guy kept telling me to go online speaking over my voice. This is extremely rude. I told him my I'm unable to get anywhere online so he hung up.

Really! You take my payment. You provide no confirmation. You hang up. Wow. Online info refers more to what the carrier's do with packages.

The worst service ever. I'd not recommend purchasing from this joke of a place. You don't save money when you have to deal with such a headache. I hope they go out of business. I lived in Wausau WI and this isn't how business is conducted.