Richard H.

First off shopgoodwill. Com shipping policy is they will ship your merchandise within 5 BUSINESS DAYS. Most of the different stores take this long and longer to ship. The worst of the bunch is the store in Washington DC. I purchased a banjo from them 11 days ago and as of now they have never shipped it. I have sent several emails wit no reply and telephoned Customer Service. The phone is answered by a machine, stating no one is available to take my call. The recording says to leave a message and when I tried it said the box was full. A mess of an Organization to be sure. The shipping charges are getting higher all the time and inaccurate item discriptions are common. So bid at your own risk