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If you buy something, it's delivered and have a question. YOU'RE OUT OF LUCK. I ordered a pair of sneakers that don't fit, I wanted wide but that did not display as an option when my original order displayed Medium. I wanted to ask why I found a number to call and when you call it and choose the correct option for ask about a received item, it tells you where to get info online AND IT'S WRONG! Then it disconnects the call. As a public company, now the most important thing is the bottom line not realizing that offering NO customer support is hurting sales!
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