If only I could give 0 but there's no zero option. The worst online shopping experience ever! The worst app ever. Order was not delivered on time. It took a week to have an update on their app. Which made me cancel the order. The worst customer service ever. They don't have any information regarding the orders. No coordination at all. Now the refund. It s taking time,,, again customer service hotline doesn't have any information about the refund. Still waiting for the refund. Now it's been 2 weeks! Never again to order in Carrefour ONLINE. If I could spread this to anyone so that they wont be a victim too..