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Richard D.

1
Level 1 Contributor

Contributor Level

Total Points
292

2 Reviews by Richard

  • Vinesse

3/3/15

I had an order that was on auto delivery. I was sent a email saying that it would be delivered on a certain date and was given the UPS tracking number. I waited all that day and never received the shipment. According to the UPS tracking number it was never picked up from the warehouse. I called them and cancelled that and the rest of the shipments. They then charged me $40 in UPS return and restocking fees? It never left their warehouse. This place is a rip-off. When I sent them a complaint they never responded.

  • HomeAway

2/4/15

I recently stayed in a property advertised by, "VRBO, Homeaway". It was a nightmare. The property was at 4005 Windjammer Ln, St. Augustine, Fl. I had to waist 3 days of my vacation because the washer dryer broke down twice and the manager wanted to show the property that is apparently up for sale. After the 2nd breakdown of the washer dryer I was pissed and let the manager know. After that the manager texted me 19 times called me 3 and when I turned off my phone. Then she called my brother who lives in St. Augustine. How she got his number I have no idea. When I put the poor review on VRBO and Homaway the refused to post it because, "It did not meet their requirements". I see the only reviews they post are positive so just beware. My vacation was the vacation from hell.

Tip for consumers:
Just because there website gives a 5 star rating for a property its because they will not post negative reviews

Service
Value
Shipping
Returns
Quality

Richard Has Earned 12 Votes

Richard D.'s review of HomeAway earned 4 Very Helpful votes

Richard D.'s review of Vinesse earned 8 Very Helpful votes

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