We have called the Customer Service staff 3 times in the last two weeks and both Donna, twice, and Torre, were well trained, easy to work with, answered all questions and the consummate professional. As a Customer Experience Consultant for over 25 years, I would rate both of them as A++. And Torre even shared her favorite Melaleuca product and the reasons it was so fantastic. Very impressive Team. And the best part... both spoke perfect Idaho English.=)