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Richard C.

Contributor Level

Total Points
102

1 Review by Richard

  • GlassesUSA

6/29/20

One of the worst experiences I've had. Thought I would take a chance and try this company. Wish I hadn't. They send you email messages and text messages that contradict each other. Processing time is slow. I paid for express shipping and they shipped standard. I am leaving town for a week so I will not get my glasses on time. Hope they aren't stolen before I return. They tell you item is shipped before it actually is. Never again with this company.

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James S. – GlassesUSA Rep

Dear Valued Customer,

We’re sorry to hear that you experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We know that you are disappointed, and for that, we do apologize.

Meanwhile, your glasses are in transit and en route to you. According to the tracking details, the estimated delivery date is July 2. To track your order, click on the following link: https://www.glassesusa.com/tracking/search/

If you require any assistance, please contact our service representatives 24/7 at 1 844 244-1186 or by live chat on our site.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Richard Has Earned 2 Votes

Richard C.'s review of GlassesUSA earned 2 Very Helpful votes

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