I ordered a Kaplan GRE study book from them exactly 7 days ago. The order has been processing since then even though my bank account had the cash withdrawn within a day. I can't find a real number to get a hold of anybody and notice that they make their contact info difficult to find. I will change my review after I get my book (if it's within a reasonable time, I need to take my GRE soon) but for right now they seem to be less than legit. Maybe I should pray for the book I paid for.