BooksChristianReviews 33

On June 7,2011 I paid $13.68 for a "Forgotten God" by Francis Chan. As days passed by without receiving my book I contacted them by email for which I received no reply. At this point, June 22, and after reading the numerous complaints against this "business" I am persuaded that I have been robbed. But we, as Christians, have the duty to protect and warn other Christians. My plan is to submit the existing mounting evidence to the major, national Christian organizations so that the word would reach to all the individual churches in the country

Our church placed an order in August 2010 for 100 books. Three weeks later, we still hadn't received the books, and there was no response to my e-mail, so we bought the books from another source. A few weeks later, the books showed up. I returned them (at our expense), and was told I would get a refund of the cost of the books ($480), but not shipping. Then I got an e-mail saying that I only returned two cases of books, so would only get $200 back. I e-mailed back with tracking numbers, saying that all three boxes of books were signed for at their address. They promised the check would be mailed out within 1-2 weeks. It is now 9 months later, and we still have not gotten our $480 refund check, despite half a dozen e-mails. It's always "oh, yes, we'll mail the check in a week."

This site is fraudulent and not a christian site at all. I ordered a book on 5/13/11 and they billed me the same day. The book I ordered "Strategy of Satan" by Warren Wiersbe never arrived. I've emailed and called customer service... their phone number is disconnected and they did not respond to three of my emails requesting info on the book and then my refund as it never arrived. Since, I submitted this case to my credit card company and they are refunding me due to this fraud. I will now call the BBB and report this issue. DO NOT USE THIS SITE YOU WILL NOT RECEIVE YOUR ORDER AND YOU WILL BE CHARGED. Looks like this is simply the strategy of Satan trying to defeat the christian work of spreading the gospel.

BooksChristian.com and http://www.musichristian.com have the same problem and are related.

I ordered a cd Oct 2010, never recieved it, can not call them because they keep changing phone number, keep getting lame excuses from them via email. Compained to TN Authorities whom can not even track down a business address for them. I am never buying anything online from any company in TN again.

Just a complete rip off.

http://www.gospelmusic.org/newsmedia/OMNewswire_detail.aspx?iid=9683&tid=33

[quote]
Daniel Smallbone, then just 21 years old, created [b]MusiChristian.com[/b] at the end of 2000. Smallbone's family background drove him to create MusiChristian.com (http://www.musichristian.com). His father owns a successful record distribution company and his sister is Christian music artist, Rebecca St. James.

"We built MusiChristian because we saw a need in the community," notes Smallbone, "As demand for Christian music grows, the supply is often lacking, particularly for those overseas or in rural regions of the U.S."

MusiChristian.com has become the leading edge Internet seller of Christian music CD's. The site offers over 100,000 titles of Christian music, and is well known for its savvy use of Internet marketing. Since adding [b]BooksChristian.com[/b] two-and-a-half years ago, Smallbone's business has seen a 500 percent growth year-to-year.
[/quote]

http://www.gospelmusic.org/newsmedia/OMNewswire_detail.aspx?iid=9683&tid=33

I ordered 9 copies of The Best Question Ever by Andy Stanley for a high school bible study in November, 2010. The site listed the books as "In Stock" and shipping within days.

Weeks passed and still my order had not shipped. After numerous ignored emails and voice messages, I was finally able to get the attention of a customer service rep named Phyllis Griswold after I had threatened to file a BBB complaint. She sent several "we're looking into it" emails, but nothing really ever got done. Finally, in December, she sends this long woe-is-us email about how hard the online book market is, how they've had a big move. And that they've just fallen behind. But that they were renewing their commitment to customer service, quote. "In our new operating model, Customer Service will be our utmost priority."

Finally, on December 15,2010, I received a shipment from bookschristian.com. However, it was the wrong books! I had ordered "The Best Question Ever", but I was sent "The Best Question Ever Study Guide". I immediately left more voice mails and emailed "Phyllis"... but never heard back. So, I filed a BBB complaint.

It is now March 31,2011 and this issue is still unresolved. BooksChristian.com is now not only ignoring me but is also ignoring the BBB. And the CEO, Jerry David King, is doing nothing to make the situation right. (The BBB rep said that he is who she is dealing with directly). He has scammed 9 high school girls out of their money.

BooksChristian.com is crooked. And the fact that they are playing the religion card with their "we share your faith" tagline is sickening. They are taking advantage of people and scamming them, and using Jesus' name to do so.

Thursday morning I purchased:
Order Details:

Shipment Status
Your may check the status of your order at anytime by visiting your account page at
http://www.bookschristian.com/login.asp. Please Note: If your order contains a pre order item, your entire order will be shipped around the last release date of all the items in your orders.

Shipment Notification
A shipment notification will be sent to this email address as soon as your order leaves our warehouse.

Order Number #9741 Order Date: 02/03/2011@ 2:33PM
Code Item Qty Price Grand Total
******* Cuaderno de Actividades DOS Mundos: Communicacion y Comunidad (Paperback) By Tracy D. Terrell
1 $58.14 $58.14

Subtotal: $58.14
Tax: $0.00
Shipping Cost: $14.99
Grand Total: $73.13

Saturday i discovered THIS very website im typing on. So i went to what i HOPE is the right BBB address and complained. I havent received anything from the BBB BUT GUESS WHAT, attempt to go to BooksChristian.com right now or through my email link provided by company, and it says BAD REQUEST (invalid host name) so i guess this means theyre going to get away with taking peoples money! Im so sad. This is cruel. Im sure the victims are mostly poor college students like myself. Screw college. Im going to start a fradulent website.

My online order was placed on Oct 29,2010 and paid by credit card. I have since contacted this company on 3 seperate occasions via their "contact us" button on the web site informing them that I have yet to receive my order, in contradiction to my "Order status". I never received a reply acknowledging the actual status of my order. I will NEVER order from them again. After reading the other complaints, I now realize that this site is definitely a scam, AND GETTING AWAY WITH IT, for now.

Just wanted to let everyone know that the BBB met with this company on Dec. 1,2010. See the link below for information but basically it says the following: The company has asked that any consumer that has concerns with his or her order to call *******000 ext. 201 or email *******@bookschristian.com. Be sure to include the order number, and allow the company 48 hours (excluding weekends and holidays) to resolve the matter before filing a complaint with BBB.

http://www.bbb.org/nashville/business-reviews/internet-selling-services/lloyd-james-holdings-in-franklin-tn-*******