Thumbnail of user richard.durand56

Richard D.

Florida, United States

Contributor Level

Total Points
81

1 Review by Richard

  • Chewy

8/12/23

We were on automatic dog food delivery from Chewy. We had just received a two case delivery of prescription dog food when our 14+ year old Shellie had to be put down (she showed us it was time). I called Chewy to cancel our automatic food delivery and was asked if we had any left to which I replied two cases. After being very nice the woman on the phone said she would credit our account ($125) and for me to donate the food. Our Humane Society was very appreciative. Very classy organization.

Products used:
Food

Service
Value
Shipping
Returns
Quality

Richard Has Earned 1 Vote

Richard D.'s review of Chewy earned a Very Helpful vote

Richard hasn’t received any thanks yous.

Richard doesn’t have any fans yet.

Richard isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user natgaspardwoiu
Nat G. reviewed Chewy
3/29/24

Chewy is my preferred online retailer for pet supplies. The website offers a vast selection of...

Thumbnail of user laurahogan19
Laura H. reviewed Chewy
3/3/24

I've purchased a few items from Chewy and I barely reach out to customer service but the couple...